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Privacy Policy

Hill Data Systems Limited  |  Registered in England No. 07326216  |  Last Updated: 21 August 2026

Hill Data Systems Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This privacy notice explains how we collect, use, and protect your personal data when you visit our website (www.hilldatasystems.co.uk) or engage with us for IT support and managed services.

1. Who we are

Hill Data Systems Limited is a company registered in England and Wales.

  • Registered Office: Cross Keys House, 22 Queen Street, Salisbury, Wiltshire, SP1 1EY
  • Company Registration Number: 07326216
  • Telephone: +44 (0)1722 448888
  • Email: dataprotection@hilldatasystems.co.uk

We are the “data controller” for the personal information we collect through this website and our business operations.

2. What personal data we collect

Data you give us directly:

  • Contact enquiries: Your name, email address, phone number, and message details when you contact us by phone or email.
  • Business details: Company name, job title, and business address when setting up quotes or contracts.

Data collected automatically:

  • Technical data: Standard server logs (IP address, browser type, device information) required for website security and delivery.

3. How we use your personal data

PurposeLawful Basis (UK GDPR)
Responding to enquiries and providing service informationLegitimate interests (managing business enquiries)
Delivering IT support, managed networks, and telephony servicesContract (fulfilling our service agreement with you)
Financial record-keeping, invoicing, and tax complianceLegal obligation (HMRC / statutory requirements)

4. Who we share your personal data with

We do not sell your data. We may share necessary data with trusted cloud and IT service providers (such as Microsoft Office 365) or professional advisors (accountants/auditors) strictly to deliver our services or meet legal obligations.

5. International transfers

Your data is primarily processed within the UK. Where third-party cloud tools process data internationally, appropriate UK-approved safeguards (such as standard contractual clauses or adequacy decisions) are applied.

6. How long we retain your data

  • Enquiries: Retained for up to 24 months if no contract is established.
  • Customer & Financial Records: Retained for the duration of the contract plus 6 years to comply with tax and legal requirements.

7. Your data protection rights

Under the UK GDPR, you have the right to access, correct, erase, or restrict the processing of your personal data, as well as the right to data portability and the right to object.

8. Cookies

Our website uses strictly necessary cookies required for core site security and operation. We do not use analytics, tracking, or advertising cookies, and therefore a cookie consent banner is not required.

9. Internal Complaints Mechanism

If you have any concerns about how we handle your data, please contact us directly at dataprotection@hilldatasystems.co.uk. We acknowledge complaints within 5 working days and aim to resolve them within 30 calendar days.

10. Right to complain to the ICO

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

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Reg in England No. 07326216   |   VAT No. GB995644754

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